When you contact me to find out about my counselling services I will collect contact information and the information I need to be able to establish whether I am able to help. This information is kept in strict confidence and is not shared with anyone unless:
a) you give me express permission to do so, or
b) I have a legal obligation to do so.
If you do not attend a clinical appointment with me, this being either an assessment or a counselling session, the information I have collected will be kept for 12 months.
If you do engage in a clinical appointment with me, I maintain your clinical records for 6 years from the date of your last contact with me.
Under the GDPR legislation effective from 25 May 2018 you are entitled to have access to the information I maintain about you and if you wish to do this I ask that you make an email request to: firstname.lastname@example.org.
"These pains you feel are messengers. Listen to them."